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mthobisi M

1 reviews | Active since Feb 2017

30 Dec 2020, 12:59

Deposit not reflecting

Drops to again But this time no one picks up call at call center...called three times over 4mins each.

0
Replies (2)
mM
mthobisi M's update31 Dec 2020, 10:24
Reviewer Update
No funds again
Perhaps this is you guys getting your xmas bonus....
Ombudsmen will be contacted as you are *****ing money from players
Betway - South Africa
Betway - South Africa's reply04 Jan 2021, 11:53
Official
Hi Mthobisi, 

Our team had tried to reach out to you though were unsuccessful in our attempts. We do understand the frustration in regard to the delay with your ATM deposits though please do refer to the communication sent to your email inbox on 15 December 2020 regarding EFT and ATM deposit delays.

Though we are working to improve oar processing on EFT, to avoid delays and frustration, please do consider using alternative methods such as our voucher options available Nation Wide. These are instant options that will allow you to deposit without hassle instant to your account.

For more information on this, please have a look here: https://www.betway.co.za/how-to-deposit This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.  Regards, Betway Team