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Sasha S

1 reviews | Active since Apr 2013

26 Sept 2024, 13:21

Deposit not reflecting after more than 48 hours

<div>I deposited R1500 more than 3 days ago till date my deposit has not be credited to the account. I keep on using the online chat service and all they can say is it's escalated. They promised it will be resolved in 48 hours and nothing happened. Then they promised another 24 hours and nothing happened this is really frustrating.&nbsp;</div>

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Replies (3)
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 14:01
Official
Hi Sashmika,  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team   
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 14:15
Official
Hi Sashmika, 

Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you via your inbox providing feedback in regard to your query.

Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply26 Sept 2024, 17:25
Official
Hi Sashmika, 

Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you via your inbox providing feedback in regard to your query.

Regards, Betway Team