TH
Tamlyn H
1 reviews | Active since Oct 2020
08 Oct 2020, 07:44
DEPOSIT NOT REFLECTING
Worst customer service ever. I made a deposit to my Betway account on Friday the 1st of October and it still has not reflected. I complained in the chat and I was advised to send proof of deposit to *** and I did that with no response from them to acknowledge my email up until now. A few days later I decided to follow up via the Chat option and I was told to send proof again. Are these people so out of touch with their systems that they can't even see when funds are being withdrawn or deposited?
Helpful (0)
Replies (1)0
Replies (1)
Betway - South Africa's replyOfficial
08 Oct 2020, 08:56 Hi Tamlyn, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply08 Oct 2020, 08:56
Official
Hi Tamlyn, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team