JM
Jerry M

1 reviews | Active since Apr 2013

16 Apr 2020, 10:05

Deposit not credited

I made two deposit last week Friday but only one was credited. I send proof of payment on their EFTclereance mail and only on their live. When I make daily follow ups I'm been told that the deposit will be credited on the next payment allocation run, I mean that was since from last week Sunday.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply16 Apr 2020, 11:55
Official
 
Hi  Jerry,
 
Thank you for your review. 
 
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. 
 
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. 
 
Regards, 
Betway Team