MM
Mphumzi M

1 reviews | Active since Feb 2021

29 Jun 2023, 16:29

Deposit never reflected

I deposited R20 on 04/04/2023 and it never get credited to my account. I have been querying about this countless times and the answer I get is that they bankers will credit it within 24hours then after 24 hours nothing happens then I have to submit the query again and again. Please credit me so that I can trust you again with my money.

0
Replies (2)
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Mphumzi M's update29 Jun 2023, 16:30
Reviewer Update
Deposit made on 04/06/2023
Betway - South Africa
Betway - South Africa's reply30 Jun 2023, 09:00
Official
Hi Mphumzi

Thank you for your review and for your patience in awaiting a follow up from us.

We would like to confirm that the deposit time out has since been resolved and that the funds was credited to your account on the 11th July 2023. 

This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 Regards,Betway Team

Best regards,