CS
CC S

1 reviews | Active since Aug 2019

17 Feb 2022, 15:17

Deposit disappeared

It's been 3 full days and my deposit of R300 (R100 and R200) via Zapper hasn't been reflected, and all I'm been told by the agents is that I must wait!

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply17 Feb 2022, 15:46
Official
Hi Chulumanco,

Thank you for your review and for your patience in awaiting a follow up from us. 

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team
 
CS
CC S's update17 Feb 2022, 16:27
Reviewer Update
Thank you, the deposi has now reflected.
Betway - South Africa
Betway - South Africa's reply17 Feb 2022, 16:28
Official
 Hi Chulumanco

Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team