JM
Jeandré Maritz
1 reviews | Active since Oct 2019
13 Dec 2019, 13:54
Deposit delay
I am still waiting for a response from your support team. I had to send an email, because your online chat isn't working.
I made a deposit today and it's not reflecting. I have the proof of payment, so if you could get back to me, that would be great.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
13 Dec 2019, 14:14Hi Jeandré,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Betway - South Africa's reply13 Dec 2019, 14:14
Official
Hi Jeandré,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
JM
Jeandré Maritz's updateReviewer Update
24 Dec 2019, 11:31This has happened again today. I made another deposit and it's not reflecting.. I have mailed support and eftclearance and I have received no response..I even supp**** your online chat with proof of payment
JM
Jeandré Maritz's update24 Dec 2019, 11:31
Reviewer Update
This has happened again today. I made another deposit and it's not reflecting.. I have mailed support and eftclearance and I have received no response..I even supp**** your online chat with proof of payment
Betway - South Africa's replyOfficial
16 Nov 2021, 13:05Hi Jeandré,
Our team is doing a Hello Peter run and would like your insight on how your experience has been thus far or post review complaint noted above.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Our team is doing a Hello Peter run and would like your insight on how your experience has been thus far or post review complaint noted above.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply16 Nov 2021, 13:05
Official
Hi Jeandré,
Our team is doing a Hello Peter run and would like your insight on how your experience has been thus far or post review complaint noted above.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Our team is doing a Hello Peter run and would like your insight on how your experience has been thus far or post review complaint noted above.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team