ZS
Ziyaad S
1 reviews | Active since Jun 2024
18 Jun 2024, 10:06
Deposit challenge
I am very disappointed been trying to get my deposit that is not showing sorted for more than three days. I have send my proof of payment and was told it would be sorted in 48 hours up to now nothing. I am waiting in their chat queue for the last 15 minutes no response or communication. They sent me an sms saying my query has been seen to and I must send the statement which I am trying to send for the last 15 minutes. This is not right
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
18 Jun 2024, 10:11Hi Ziyaad, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Best regards,
Betway - South Africa's reply18 Jun 2024, 10:11
Official
Hi Ziyaad, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Best regards,
Betway - South Africa's replyOfficial
18 Jun 2024, 10:42 Hi Ziyaad,
We have tried locating the Bank Statement you sent, unfortunately we are unable to find it in our mailbox.
Kindly send a recent Bank Statement to ***
Once this is received, we will gladly assist.
Regards,
Betway Team
We have tried locating the Bank Statement you sent, unfortunately we are unable to find it in our mailbox.
Kindly send a recent Bank Statement to ***
Once this is received, we will gladly assist.
Regards,
Betway Team
Best regards,
Betway - South Africa's reply18 Jun 2024, 10:42
Official
Hi Ziyaad,
We have tried locating the Bank Statement you sent, unfortunately we are unable to find it in our mailbox.
Kindly send a recent Bank Statement to ***
Once this is received, we will gladly assist.
Regards,
Betway Team
We have tried locating the Bank Statement you sent, unfortunately we are unable to find it in our mailbox.
Kindly send a recent Bank Statement to ***
Once this is received, we will gladly assist.
Regards,
Betway Team
Best regards,
ZS
Ziyaad S's updateReviewer Update
18 Jun 2024, 11:51Good day
I will resend it shortly.
Regards
Ziyaad
I will resend it shortly.
Regards
Ziyaad
ZS
Ziyaad S's update18 Jun 2024, 11:51
Reviewer Update
Good day
I will resend it shortly.
Regards
Ziyaad
I will resend it shortly.
Regards
Ziyaad
Betway - South Africa's replyOfficial
18 Jun 2024, 12:20 Hi Ziyaad, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, we will await your outstanding documents.
Once this is received, we will gladly assist.
Regards,
Betway Team
As discussed, we will await your outstanding documents.
Once this is received, we will gladly assist.
Regards,
Betway Team
Best regards,
Betway - South Africa's reply18 Jun 2024, 12:20
Official
Hi Ziyaad, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, we will await your outstanding documents.
Once this is received, we will gladly assist.
Regards,
Betway Team
As discussed, we will await your outstanding documents.
Once this is received, we will gladly assist.
Regards,
Betway Team
Best regards,
ZS
Ziyaad S's updateReviewer Update
18 Jun 2024, 12:28Hi Betway
Thank you I sent it, please advise soonest.
Regards
Ziyaad
Thank you I sent it, please advise soonest.
Regards
Ziyaad
ZS
Ziyaad S's update18 Jun 2024, 12:28
Reviewer Update
Hi Betway
Thank you I sent it, please advise soonest.
Regards
Ziyaad
Thank you I sent it, please advise soonest.
Regards
Ziyaad
Betway - South Africa's replyOfficial
18 Jun 2024, 12:37Hi Ziyaad,
Your documents was well received, many thanks.
Allow us some time to resolve the matter for you, we will be updating you on the process.
Your patience and understanding is very much appreciated.
Regards,
Betway Team
Your documents was well received, many thanks.
Allow us some time to resolve the matter for you, we will be updating you on the process.
Your patience and understanding is very much appreciated.
Regards,
Betway Team
Best regards,
Betway - South Africa's reply18 Jun 2024, 12:37
Official
Hi Ziyaad,
Your documents was well received, many thanks.
Allow us some time to resolve the matter for you, we will be updating you on the process.
Your patience and understanding is very much appreciated.
Regards,
Betway Team
Your documents was well received, many thanks.
Allow us some time to resolve the matter for you, we will be updating you on the process.
Your patience and understanding is very much appreciated.
Regards,
Betway Team
Best regards,