AW
Anneline W
1 reviews | Active since Jul 2015
01 Aug 2022, 11:57
Deposit
I am so dissapointed with Betway. On Saturday i placed a bet, i finished off with a 45c credit. Yesterday i loaded a R100 voucher. My account did not show the the 100 credits it was still on 45c. The site gave me the option to spin. I always check how much i bet before i start. I always play Hot, hot fruit and always start with 75c bet. I did 5 spins and my they told me that i have to deposit. I was thinking my credits did not show yet maybe there is a problem on their side. So i contact them, they told me that the voucher was on my account and i placed R15 bets. How the hell, they are busy with **************** cause i will never place R15bets on a R100 deposit. They dont show you your credits and after couple off spins they say you placed higher bets.
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
01 Aug 2022, 12:09Hi Anneline,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the receipt of your review.
We are investigating this deposit timeout query for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply01 Aug 2022, 12:09
Official
Hi Anneline,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the receipt of your review.
We are investigating this deposit timeout query for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
AW
Anneline W's updateReviewer Update
01 Aug 2022, 12:14Go on my history and see all my deposits and my bets. Never ever, ever have i placed R15 bets.
AW
Anneline W's update01 Aug 2022, 12:14
Reviewer Update
Go on my history and see all my deposits and my bets. Never ever, ever have i placed R15 bets.
Betway - South Africa's replyOfficial
01 Aug 2022, 16:31Hi Anneline,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the receipt of your review.
We are investigating this deposit timeout query for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply01 Aug 2022, 16:31
Official
Hi Anneline,
Thank you for your review and for your patience in awaiting a follow up from us.
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the receipt of your review.
We are investigating this deposit timeout query for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
01 Aug 2022, 17:32Hi Anneline,
Thank you for the update,
Please note that we have been trying to contact you unfortunately the line has been going through to voice mail.
May we kindly ask that you advise when will be the best time for us to contact you regarding the above query.
Thank you for your patience in allowing us the time to assist.
Regards,
Betway Team
Thank you for the update,
Please note that we have been trying to contact you unfortunately the line has been going through to voice mail.
May we kindly ask that you advise when will be the best time for us to contact you regarding the above query.
Thank you for your patience in allowing us the time to assist.
Regards,
Betway Team
Betway - South Africa's reply01 Aug 2022, 17:32
Official
Hi Anneline,
Thank you for the update,
Please note that we have been trying to contact you unfortunately the line has been going through to voice mail.
May we kindly ask that you advise when will be the best time for us to contact you regarding the above query.
Thank you for your patience in allowing us the time to assist.
Regards,
Betway Team
Thank you for the update,
Please note that we have been trying to contact you unfortunately the line has been going through to voice mail.
May we kindly ask that you advise when will be the best time for us to contact you regarding the above query.
Thank you for your patience in allowing us the time to assist.
Regards,
Betway Team
AW
Anneline W's updateReviewer Update
01 Aug 2022, 17:35Due to tower problems in our area the network is giving problems. I saw 1 missed call on my phone and did not know who it was from. You can call me anytime.
AW
Anneline W's update01 Aug 2022, 17:35
Reviewer Update
Due to tower problems in our area the network is giving problems. I saw 1 missed call on my phone and did not know who it was from. You can call me anytime.
Betway - South Africa's replyOfficial
01 Aug 2022, 17:48Hi Anneline,
Thank you for the update. Our team will be in contact with you in the next 24 hours.
Regards,
Betway Team
Thank you for the update. Our team will be in contact with you in the next 24 hours.
Regards,
Betway Team
Betway - South Africa's reply01 Aug 2022, 17:48
Official
Hi Anneline,
Thank you for the update. Our team will be in contact with you in the next 24 hours.
Regards,
Betway Team
Thank you for the update. Our team will be in contact with you in the next 24 hours.
Regards,
Betway Team