MD
Mbulelo D
1 reviews | Active since Jan 2015
05 Feb 2024, 10:21
Delayed withdrawals
Since Friday the 2nd they keep refunding my withdrawal back wallet instead of paying it to my account. It's now the 5th and they refunded another amount after midnight and the other still not in my account. It's already past 10am now and banks are quick. So why is the delay?
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Replies (2)
Betway - South Africa's replyOfficial
05 Feb 2024, 10:37Hi Mbulelo, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Best regards,
Betway - South Africa's reply05 Feb 2024, 10:37
Official
Hi Mbulelo, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Best regards,
Betway - South Africa's replyOfficial
05 Feb 2024, 15:15Hi Mbulelo, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Best regards,
Betway - South Africa's reply05 Feb 2024, 15:15
Official
Hi Mbulelo, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Best regards,