Customer care non existent

Item: Betway - South Africa
Rating: 1
Author: Celene A

Customer care is non existent, I have been trying to get hold of them for the longest time now, I just want to fix my Fica documents, this is ridicolous

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

05 Jan 2026, 08:28

Hi Celene,

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.

One of our consultants will contact you today between 09h00 and 17h00 to assist you further.

If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's reply05 Jan 2026, 08:28

Official

Hi Celene,

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.

One of our consultants will contact you today between 09h00 and 17h00 to assist you further.

If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's replyOfficial

12 Jan 2026, 08:21

Hi Celene,

Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's reply12 Jan 2026, 08:21

Official

Hi Celene,

Betway Team