TM
Trevor M
1 reviews | Active since Jun 2019
09 Nov 2024, 08:43
Crazy
Every month I find myself sending my pictures for account verification because there is 2 accounts, what is so difficult to cancel the other account?
Can someone just activate my account please,
Helpful (0)
Replies (7)0
Replies (7)
Betway - South Africa's replyOfficial
09 Nov 2024, 23:19HI Trevor,
Thank you for sharing your review. We appreciate your feedback and value your patience.
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue.
Thank you for your understanding.
Best regards,
Betway Team
Thank you for sharing your review. We appreciate your feedback and value your patience.
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue.
Thank you for your understanding.
Best regards,
Betway Team
Betway - South Africa's reply09 Nov 2024, 23:19
Official
HI Trevor,
Thank you for sharing your review. We appreciate your feedback and value your patience.
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue.
Thank you for your understanding.
Best regards,
Betway Team
Thank you for sharing your review. We appreciate your feedback and value your patience.
Our office hours are Monday to Friday. We'll respond promptly upon our return to provide assistance and resolve your issue.
Thank you for your understanding.
Best regards,
Betway Team
Betway - South Africa's replyOfficial
11 Nov 2024, 10:22Hi Trevor,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,Betway Team
Betway - South Africa's reply11 Nov 2024, 10:22
Official
Hi Trevor,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,Betway Team
TM
Trevor M's updateReviewer Update
13 Nov 2024, 13:18I have uploaded my ID 2 days ago as instructed but the account is still locked
TM
Trevor M's update13 Nov 2024, 13:18
Reviewer Update
I have uploaded my ID 2 days ago as instructed but the account is still locked
Betway - South Africa's replyOfficial
14 Nov 2024, 07:39Hi Trevor,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Betway - South Africa's reply14 Nov 2024, 07:39
Official
Hi Trevor,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
TM
Trevor M's updateReviewer Update
14 Nov 2024, 19:52Hello I'm still waiting, Tony please check my account, document was uploaded 3 days ago as per your request
TM
Trevor M's update14 Nov 2024, 19:52
Reviewer Update
Hello I'm still waiting, Tony please check my account, document was uploaded 3 days ago as per your request
Betway - South Africa's replyOfficial
15 Nov 2024, 07:29Hi Trevor,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Betway - South Africa's reply15 Nov 2024, 07:29
Official
Hi Trevor,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note the relevant department will be in contact with you regarding your account.
Regards,
Betway Team
TM
Trevor M's updateReviewer Update
26 Nov 2024, 14:04Hi Tony, it has been 2 days since I withdrew my money and no action, I followed up with your call center, apparently I NEED TO SEND MY FICA DOCUMENTS AGAIN..THIS IS A JOKE RIGHT?WHAT IS WRONG WITH BETWAY??????? THIS IS UNCALLED FOR, CRAZY, FEW PEOPLE WANTED TO JOIN UNFORTUNATELY I REFERRED THEM SOMEWHERE..
TM
Trevor M's update26 Nov 2024, 14:04
Reviewer Update
Hi Tony, it has been 2 days since I withdrew my money and no action, I followed up with your call center, apparently I NEED TO SEND MY FICA DOCUMENTS AGAIN..THIS IS A JOKE RIGHT?WHAT IS WRONG WITH BETWAY??????? THIS IS UNCALLED FOR, CRAZY, FEW PEOPLE WANTED TO JOIN UNFORTUNATELY I REFERRED THEM SOMEWHERE..