LM
Lovey M
1 reviews | Active since Jan 2024
30 Dec 2025, 14:50
Compromising of account
On the 28th of December I was playing on the Betway site . While playing my money was cashout using 1 voucher. I phone betway to let them know but they said there is nothing they ca do. The agent were very rude. It looks like it is an inside job, becasue I am the only one who has my log in details. They said I must send my document to fica. To date I have not received and communication from them.
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Betway - South Africa's replyOfficial
30 Dec 2025, 16:45Hi Lovey, We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. One of our team members will follow up with you soon to address any concerns you may have. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply30 Dec 2025, 16:45
Official
Hi Lovey, We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. One of our team members will follow up with you soon to address any concerns you may have. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team