OP
Oupa P

1 reviews | Active since Aug 2026

30 Aug 2026, 02:42

Closed betway account

Hi my name is Oupa Phala and I'm very disappointed with betway as they have closed my account for over a month now and when I called them they told me my account is on standard review but I don't get any feedback on what's happening with my account or if maybe they need me to send documents in order to verify the account . I would like to hear from them on what's happening with my account.

0
Replies (4)
Betway - South Africa
Betway - South Africa's reply31 Aug 2026, 15:59
Official
Hi Oupa, Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team

OP
Oupa P's update04 Sept 2026, 15:19
Reviewer Update
I'm very grateful to Betway for reopening my account as I can finally use it now to place my bets.
Betway - South Africa
Betway - South Africa's reply04 Sept 2026, 15:33
Official
Hi Oupa, Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication. This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards,Betway Team
OP
Oupa P's update05 Sept 2026, 10:21
Reviewer Update
I would like to know why is it taking long to receive my widrawal from Betway as it's been 24hours after requesting my widrawal and it still says under review.