CM
Calvin M
1 reviews | Active since Jun 2021
18 Jun 2021, 10:41
Clearance of Funds
Horrible Service overall as i deposited a large amount of money into my account which still hasn’t been cleared despite sending an enquiry on Twitter & The Chat Bot as well as sending all required documents to the clearance department. Very dissatisfied.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
18 Jun 2021, 11:41Hi Calvin, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the resolution of this matter for you as well as alternative options to use as we know that EFT deposits have been causing some frustration for our customers. Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Betway - South Africa's reply18 Jun 2021, 11:41
Official
Hi Calvin, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the resolution of this matter for you as well as alternative options to use as we know that EFT deposits have been causing some frustration for our customers. Please do try these options while we work on improving the overall EFT experience. We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
CM
Calvin M's updateReviewer Update
21 Jun 2021, 16:09No i have not received any help nor has my funds reflected into my account
CM
Calvin M's update21 Jun 2021, 16:09
Reviewer Update
No i have not received any help nor has my funds reflected into my account
Betway - South Africa's replyOfficial
23 Nov 2021, 12:15 Hi Calvin,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply23 Nov 2021, 12:15
Official
Hi Calvin,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team