YM
Yolanda M
1 reviews | Active since Jan 2021
09 Oct 2022, 22:46
Cash out offer way too low
I have played 15 games on my betslip out off 19 they all won. Potential return is R16 900, but the problem is the cash out offer is way too low how come i have an offer to withdraw 600 when i have played above 50% of the games?
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
10 Oct 2022, 05:27Hi Yolanda,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply10 Oct 2022, 05:27
Official
Hi Yolanda,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
11 Oct 2022, 06:58Hi Yolanda,
Apologies for only getting back to you now.
Early Cash Out Offers are significantly lower in nature than the Potential Return given that once you opt for the Cash Out, all win boosts are forfeited, as stipulated in our terms and conditions, under the Win Boost segment, point 14: https://www.betway.co.za/terms-and-conditions
In addition to the above, your stake and the potential results of any pending event (yet to play) are up for consideration, to which our team applies staggered return percentages.
We can advise that you fami****ize yourself with the Win Boost and Early Cash Out relations and conditions to better understand and position your next wagers.
Regards,
Betway Team
Apologies for only getting back to you now.
Early Cash Out Offers are significantly lower in nature than the Potential Return given that once you opt for the Cash Out, all win boosts are forfeited, as stipulated in our terms and conditions, under the Win Boost segment, point 14: https://www.betway.co.za/terms-and-conditions
In addition to the above, your stake and the potential results of any pending event (yet to play) are up for consideration, to which our team applies staggered return percentages.
We can advise that you fami****ize yourself with the Win Boost and Early Cash Out relations and conditions to better understand and position your next wagers.
Regards,
Betway Team
Betway - South Africa's reply11 Oct 2022, 06:58
Official
Hi Yolanda,
Apologies for only getting back to you now.
Early Cash Out Offers are significantly lower in nature than the Potential Return given that once you opt for the Cash Out, all win boosts are forfeited, as stipulated in our terms and conditions, under the Win Boost segment, point 14: https://www.betway.co.za/terms-and-conditions
In addition to the above, your stake and the potential results of any pending event (yet to play) are up for consideration, to which our team applies staggered return percentages.
We can advise that you fami****ize yourself with the Win Boost and Early Cash Out relations and conditions to better understand and position your next wagers.
Regards,
Betway Team
Apologies for only getting back to you now.
Early Cash Out Offers are significantly lower in nature than the Potential Return given that once you opt for the Cash Out, all win boosts are forfeited, as stipulated in our terms and conditions, under the Win Boost segment, point 14: https://www.betway.co.za/terms-and-conditions
In addition to the above, your stake and the potential results of any pending event (yet to play) are up for consideration, to which our team applies staggered return percentages.
We can advise that you fami****ize yourself with the Win Boost and Early Cash Out relations and conditions to better understand and position your next wagers.
Regards,
Betway Team