KM
Kagiso M

1 reviews | Active since Mar 2017

22 Jan 2025, 12:10

CANT DEPOSIT CANT MAKE BETS

ALL THE TIME,CANT DEPOSIT,CANT MAKE BETS ON TIME. ITS BECOMING WEAK,PERHAPS ABOUT TIME TO MOVE TO OTHER BETTING SITES. YOU WERE THE BEST BUT NOW THE WORST

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply22 Jan 2025, 12:13
Official
Hi Kagiso,  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team    
Betway - South Africa
Betway - South Africa's reply22 Jan 2025, 12:51
Official
Hi Kagiso, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.


Regards,
Betway Team  
Betway - South Africa
Betway - South Africa's reply23 Jan 2025, 10:59
Official
Hi Kagiso, 

We have communicated to you via your inbox providing feedback in regard to your query. Regrettably, we have not been able to locate the account in question registered with Betway.  Please may we ask to follow up with us via the email sent to you with the requested additional detail?  In the aim to speed up the resolution of complaints via this platform, as no further follow-up or information has been received within 14 days of our initial notice, we now deem this matter as closed.  Regards, Betway Team