LN
Lindani N
1 reviews | Active since Jan 2026
06 Jan 2026, 22:46
Betway's terrible service
I requested a withdrawal in the month of November and it kept reversing automatically so i switched withdrawal methods and still that did not work. I was then advised to talk to live chat which has terrible service including their email , they dont respond or nothing. Its now January and still i havnt gotten my money , the only thing i get from them on X is getting told to wait and wait and wait. They have terrible service.
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
07 Jan 2026, 11:27Hi Lindani,
Thank you for taking our call.
We appreciate your patience and will revert with feedback once the review is complete. Kindly await for our follow-up.
Please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for taking our call.
We appreciate your patience and will revert with feedback once the review is complete. Kindly await for our follow-up.
Please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Betway - South Africa's reply07 Jan 2026, 11:27
Official
Hi Lindani,
Thank you for taking our call.
We appreciate your patience and will revert with feedback once the review is complete. Kindly await for our follow-up.
Please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for taking our call.
We appreciate your patience and will revert with feedback once the review is complete. Kindly await for our follow-up.
Please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
LN
Lindani N's updateReviewer Update
09 Jan 2026, 19:42Betway recently terminated my account for specific reasons. While I understand they have the right to close accounts, they have not provided any information about my remaining balance or how and when it will be paid out.
I have tried contacting Betway multiple times via email and X (Twitter), but it seems like they are ignoring me. This is unacceptable from a licensed betting operator — leaving a customer’s money in limbo without communication is unprofessional and concerning.
I am now posting here to get Betway to clarify and release my funds immediately. Customers should be aware that account closure does not automatically mean your money will be returned, and communication can be extremely poor.
Thank you.
I have tried contacting Betway multiple times via email and X (Twitter), but it seems like they are ignoring me. This is unacceptable from a licensed betting operator — leaving a customer’s money in limbo without communication is unprofessional and concerning.
I am now posting here to get Betway to clarify and release my funds immediately. Customers should be aware that account closure does not automatically mean your money will be returned, and communication can be extremely poor.
Thank you.
LN
Lindani N's update09 Jan 2026, 19:42
Reviewer Update
Betway recently terminated my account for specific reasons. While I understand they have the right to close accounts, they have not provided any information about my remaining balance or how and when it will be paid out.
I have tried contacting Betway multiple times via email and X (Twitter), but it seems like they are ignoring me. This is unacceptable from a licensed betting operator — leaving a customer’s money in limbo without communication is unprofessional and concerning.
I am now posting here to get Betway to clarify and release my funds immediately. Customers should be aware that account closure does not automatically mean your money will be returned, and communication can be extremely poor.
Thank you.
I have tried contacting Betway multiple times via email and X (Twitter), but it seems like they are ignoring me. This is unacceptable from a licensed betting operator — leaving a customer’s money in limbo without communication is unprofessional and concerning.
I am now posting here to get Betway to clarify and release my funds immediately. Customers should be aware that account closure does not automatically mean your money will be returned, and communication can be extremely poor.
Thank you.