MH
Mj H

1 reviews | Active since Jul 2019

17 Jul 2019, 16:55

Betway wont see me again and will not advice anyone to use them POOR SERVICE

I deposited R1000.00 yesterday into Betway to do some sports betting and decided against it and immediately withdrew my money, got a email today just before closing hours (Office Hours) as they call it to remind me that my withdrawal could not be made and i need to send them a explanation to why i withdrew my money. Talked to a online service provider Fiona and she told me sorry they cannot help me now because everbody has left and i will have to wait until tomorrow morning. One small thing i have learned in my life being a business owner myself is that if you treat customers or clients like this they will not be coming back to do any business with you. I wont recommend Betway to anyone who wants to do sports betting with them, its easy to put your money in but good luck on withdrawing any winnings or money put into it.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply17 Jul 2019, 17:41
Official
Hi Mr MJ Hetzel,

Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.

Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply22 Jul 2019, 15:58
Official
Hi MJ Hetzel,

Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.

This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.

Regards,
Betway Team