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lorato M
1 reviews | Active since Oct 2013
15 Dec 2023, 18:32
Betway withdrawal with Nedbank and am calling them they r taking me from one step to another
Good evening
Kindly assist I withdraw betway 3200 on Wednesday early hours of the morning. Today I went to the mall to withdraw at the atm it says voucher expired.money sent back to the sender however I have not received any money or sms. Please find the attached receipt. Lorato Molelekwa
Regards AL Molelekwa
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
16 Dec 2023, 08:54Hi Lorato,
Thank you for your review and patience in awaiting a follow-up from us.
This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you.
Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's reply16 Dec 2023, 08:54
Official
Hi Lorato,
Thank you for your review and patience in awaiting a follow-up from us.
This reply serves as a confirmation of the receipt of your review, to which our team will thoroughly investigate and follow up with information so as to resolve this matter with you.
Feedback will be offered within the next business, as our team may need to liaise with relevant internal department/s.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's replyOfficial
26 Dec 2023, 11:52Hi Lorato,
Our team can confirm that the withdrawal refund request raised was actioned accordingly.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply26 Dec 2023, 11:52
Official
Hi Lorato,
Our team can confirm that the withdrawal refund request raised was actioned accordingly.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team