LR
Lebogang R
1 reviews | Active since Dec 2019
08 Feb 2024, 14:08
Betway withdrawal process
hi i have been waiting for my money i made a withdrawal yesterday via send imali and even now my transaction not approved. Please help i really need to use the money. I thought the waiting time for send imali is 24hours or sooner. Please urgently look into my matter and advise thanks
Helpful (0)
Replies (10)0
Replies (10)
Betway - South Africa's replyOfficial
08 Feb 2024, 14:41Hi Lebogang,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply08 Feb 2024, 14:41
Official
Hi Lebogang,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
LR
Lebogang R's updateReviewer Update
09 Feb 2024, 07:21hi betway i have sent you the requested documents please urgently process my withdrawal request because its been two days now already and i,am expecting the money..
The lady said she will send me an sms confirming your email address.then it means if i didn't check on hello peter i was not gona see the massage and this would cause another delay.
The lady said she will send me an sms confirming your email address.then it means if i didn't check on hello peter i was not gona see the massage and this would cause another delay.
LR
Lebogang R's update09 Feb 2024, 07:21
Reviewer Update
hi betway i have sent you the requested documents please urgently process my withdrawal request because its been two days now already and i,am expecting the money..
The lady said she will send me an sms confirming your email address.then it means if i didn't check on hello peter i was not gona see the massage and this would cause another delay.
The lady said she will send me an sms confirming your email address.then it means if i didn't check on hello peter i was not gona see the massage and this would cause another delay.
LR
Lebogang R's updateReviewer Update
09 Feb 2024, 11:07Betway i am really tired of contacting you over and over you just making things difficult for your customers. I have recently called you and i spoke to a lady who doesn't even have interest in helping me with my query.
I am really tired of this. I need my money . i made a withdrawal request via send imali nedbank on the 07/02/2024 and they told me to submit my ID documents which i did and still now i haven't received an sms confirmation from nedbank. Please someone can you advise what is happening.
And your consultants are not helpful at all.
I am really tired of this. I need my money . i made a withdrawal request via send imali nedbank on the 07/02/2024 and they told me to submit my ID documents which i did and still now i haven't received an sms confirmation from nedbank. Please someone can you advise what is happening.
And your consultants are not helpful at all.
LR
Lebogang R's update09 Feb 2024, 11:07
Reviewer Update
Betway i am really tired of contacting you over and over you just making things difficult for your customers. I have recently called you and i spoke to a lady who doesn't even have interest in helping me with my query.
I am really tired of this. I need my money . i made a withdrawal request via send imali nedbank on the 07/02/2024 and they told me to submit my ID documents which i did and still now i haven't received an sms confirmation from nedbank. Please someone can you advise what is happening.
And your consultants are not helpful at all.
I am really tired of this. I need my money . i made a withdrawal request via send imali nedbank on the 07/02/2024 and they told me to submit my ID documents which i did and still now i haven't received an sms confirmation from nedbank. Please someone can you advise what is happening.
And your consultants are not helpful at all.
Betway - South Africa's replyOfficial
09 Feb 2024, 11:20Hi Lebogang,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for providing us with the requested documents of which was escalated on our end.
We will be in contact with you throughout the day regarding this matter.
Thank you for providing us with the requested documents of which was escalated on our end.
We will be in contact with you throughout the day regarding this matter.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's reply09 Feb 2024, 11:20
Official
Hi Lebogang,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for providing us with the requested documents of which was escalated on our end.
We will be in contact with you throughout the day regarding this matter.
Thank you for providing us with the requested documents of which was escalated on our end.
We will be in contact with you throughout the day regarding this matter.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's replyOfficial
09 Feb 2024, 13:33Hi Lebogang,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the resolution of this matter.
We thank you again and hope that your future experience with Betway will be much improved going forward.
Regards,
Betway Team
Betway - South Africa's reply09 Feb 2024, 13:33
Official
Hi Lebogang,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note this reply as confirmation of the resolution of this matter.
We thank you again and hope that your future experience with Betway will be much improved going forward.
Regards,
Betway Team
LR
Lebogang R's updateReviewer Update
09 Feb 2024, 13:36I would like to write a review about Betway - South Africa
Thank you so much Zunic for your affort in making sure that my query is resolved. You have been kind and very helpful and making sure you give me follow up updates .thanks do your great service
Thank you so much Zunic for your affort in making sure that my query is resolved. You have been kind and very helpful and making sure you give me follow up updates .thanks do your great service
LR
Lebogang R's update09 Feb 2024, 13:36
Reviewer Update
I would like to write a review about Betway - South Africa
Thank you so much Zunic for your affort in making sure that my query is resolved. You have been kind and very helpful and making sure you give me follow up updates .thanks do your great service
Thank you so much Zunic for your affort in making sure that my query is resolved. You have been kind and very helpful and making sure you give me follow up updates .thanks do your great service
LR
Lebogang R's updateReviewer Update
09 Feb 2024, 13:53Hi Zunic I will,confirm again with another review as soon i receive the money like you promised i hope i will receive the money today .
I am waiting for an sms confirmation
Thanks
I am waiting for an sms confirmation
Thanks
LR
Lebogang R's update09 Feb 2024, 13:53
Reviewer Update
Hi Zunic I will,confirm again with another review as soon i receive the money like you promised i hope i will receive the money today .
I am waiting for an sms confirmation
Thanks
I am waiting for an sms confirmation
Thanks
Betway - South Africa's replyOfficial
09 Feb 2024, 14:05Hi Lebogang,
Noted with appreciation :)
Kind Regards,
Betway Team
Noted with appreciation :)
Kind Regards,
Betway Team
Betway - South Africa's reply09 Feb 2024, 14:05
Official
Hi Lebogang,
Noted with appreciation :)
Kind Regards,
Betway Team
Noted with appreciation :)
Kind Regards,
Betway Team
LR
Lebogang R's updateReviewer Update
09 Feb 2024, 16:09hi Betway , i haven't received my money .
Zunic please can you check what's happening....i really need to use the money guys i am desperate .
I thought by now i would have received send imali sms .
When i check on my profile under withdrawal it still shows waiting for approval .. Please ?
Zunic please can you check what's happening....i really need to use the money guys i am desperate .
I thought by now i would have received send imali sms .
When i check on my profile under withdrawal it still shows waiting for approval .. Please ?
LR
Lebogang R's update09 Feb 2024, 16:09
Reviewer Update
hi Betway , i haven't received my money .
Zunic please can you check what's happening....i really need to use the money guys i am desperate .
I thought by now i would have received send imali sms .
When i check on my profile under withdrawal it still shows waiting for approval .. Please ?
Zunic please can you check what's happening....i really need to use the money guys i am desperate .
I thought by now i would have received send imali sms .
When i check on my profile under withdrawal it still shows waiting for approval .. Please ?
Betway - South Africa's replyOfficial
09 Feb 2024, 16:46Hi Lebogang,
Kindly note our withdrawal processes are automated.
The system processes withdrawals in bulk.
Your withdrawal will be processed in due course.
Kindly note our withdrawal processes are automated.
The system processes withdrawals in bulk.
Your withdrawal will be processed in due course.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team
Betway - South Africa's reply09 Feb 2024, 16:46
Official
Hi Lebogang,
Kindly note our withdrawal processes are automated.
The system processes withdrawals in bulk.
Your withdrawal will be processed in due course.
Kindly note our withdrawal processes are automated.
The system processes withdrawals in bulk.
Your withdrawal will be processed in due course.
Your understanding and patience are very much valued and appreciated.
Regards,
Betway Team