Betway withdrawal problem

I am a fully verified Betway customer and have submitted all required FICA/KYC documents, which were approved. Despite this, every withdrawal I request is reversed after a few days with no valid explanation.

This has been ongoing for over two weeks. I contacted Betway customer support and was promised the issue would be resolved within 48 hours, but nothing has changed and withdrawals continue to be reversed.

This is extremely concerning. A verified customer should not be blocked from withdrawing their own funds, and repeated reversals without transparency are unacceptable.

If this issue is not resolved immediately, I will escalate the matter to the National Gambling Board of South Africa and the Western Cape Gambling and Racing Board for formal investigation into Betway’s withdrawal practices.

I request urgent processing of my withdrawal and permanent resolution of this issue without further delay.