Betway Withdrawal Issues Ongoing for Weeks – R1650 No Resolution

I am extremely disappointed with my experience with Betway South Africa, specifically regarding withdrawals.

For over three weeks, I have been unable to successfully withdraw my funds of R1650 even after diving the amount into smaller amounts. I have tried multiple withdrawal methods, including Bank EFT, eWallet, and CashSend. Each time, the withdrawal shows as pending and then gets automatically reversed after a few days, with no clear explanation.

My account is: • Fully verified • Using the latest version of the Betway iOS app • Free of any bonus or wagering restrictions

I have contacted Betway support multiple times, including calling their customer care line (***), where I was placed on hold for long periods without any resolution. Live chat responses have been generic and unhelpful, with no proper escalation or timeline provided.

What is most frustrating is the lack of transparency and accountability. No one has been able to clearly explain: • Why my withdrawals are being reversed • Whether there is a restriction or flag on my account • When or how this issue will be resolved

At this point, I am simply asking for: 1. A clear explanation for the failed withdrawals 2. Escalation to the payments/finance department 3. Release of my funds through a working withdrawal method

This experience has caused unnecessary stress and has significantly reduced my trust in Betway. I hope this review prompts urgent intervention and a proper resolution