MR
Mr R
1 reviews | Active since Mar 2026
10 Mar 2026, 10:46
Betway withdrawal
Withdrawal issue on Betway I've been using betway for quite sometime nos i never experience what they are doing now from last week I have been trying to withdrew my winnings, but they keep on reversing my money back to dash board I play I win but still unable to withdraw called them they said my acc is under standard review but my account profile is updated and I need my money they must stop this nonsense thing because when we deposit there’s no issues please help me
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
10 Mar 2026, 15:43Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Mar 2026, 15:43
Official
Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
MR
Mr R's updateReviewer Update
10 Mar 2026, 17:29It now says my account has been terminated, how cause I had my yesterday winnings and active balance?
MR
Mr R's update10 Mar 2026, 17:29
Reviewer Update
It now says my account has been terminated, how cause I had my yesterday winnings and active balance?
Betway - South Africa's replyOfficial
11 Mar 2026, 08:07 Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated with you privately on this platform, providing feedback regarding your query.
Regards,
Betway Team
Betway - South Africa's reply11 Mar 2026, 08:07
Official
Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated with you privately on this platform, providing feedback regarding your query.
Regards,
Betway Team
MR
Mr R's updateReviewer Update
11 Mar 2026, 09:59Dear Betway Support,
I am writing regarding the recent notice informing me that my Betway betting services have been terminated with immediate effect.
While I acknowledge receipt of the termination notice referencing clauses 7.12, 11.1, and 14.1 of the Betway Terms and Conditions, I wish to formally dispute this action in relation to the remaining balance on my account.
At the time my account was terminated, there was an amount of R1200 in my account. To the best of my knowledge, this amount consists of my legitimate deposited funds and I have not engaged in any prohibited or irregular activity on the platform.
I therefore respectfully request the following:
1. A clear explanation of the reason for the termination of my betting account.
2. Confirmation of the status of the R1200 balance that was in my account.
3. The immediate withdrawal or refund of my deposited funds.
If there are any concerns regarding my account activity, I kindly request that you provide the relevant evidence or clarification so that the matter may be resolved promptly.
Should this matter remain unresolved, I may be compelled to escalate the issue to the relevant gambling regulatory authority in South Africa for further review.
I trust that this matter can be resolved quickly and professionally, and I look forward to your response.
Kind regards
[Thabang France Ramohapi ]
[***]
[***]
I am writing regarding the recent notice informing me that my Betway betting services have been terminated with immediate effect.
While I acknowledge receipt of the termination notice referencing clauses 7.12, 11.1, and 14.1 of the Betway Terms and Conditions, I wish to formally dispute this action in relation to the remaining balance on my account.
At the time my account was terminated, there was an amount of R1200 in my account. To the best of my knowledge, this amount consists of my legitimate deposited funds and I have not engaged in any prohibited or irregular activity on the platform.
I therefore respectfully request the following:
1. A clear explanation of the reason for the termination of my betting account.
2. Confirmation of the status of the R1200 balance that was in my account.
3. The immediate withdrawal or refund of my deposited funds.
If there are any concerns regarding my account activity, I kindly request that you provide the relevant evidence or clarification so that the matter may be resolved promptly.
Should this matter remain unresolved, I may be compelled to escalate the issue to the relevant gambling regulatory authority in South Africa for further review.
I trust that this matter can be resolved quickly and professionally, and I look forward to your response.
Kind regards
[Thabang France Ramohapi ]
[***]
[***]
MR
Mr R's update11 Mar 2026, 09:59
Reviewer Update
Dear Betway Support,
I am writing regarding the recent notice informing me that my Betway betting services have been terminated with immediate effect.
While I acknowledge receipt of the termination notice referencing clauses 7.12, 11.1, and 14.1 of the Betway Terms and Conditions, I wish to formally dispute this action in relation to the remaining balance on my account.
At the time my account was terminated, there was an amount of R1200 in my account. To the best of my knowledge, this amount consists of my legitimate deposited funds and I have not engaged in any prohibited or irregular activity on the platform.
I therefore respectfully request the following:
1. A clear explanation of the reason for the termination of my betting account.
2. Confirmation of the status of the R1200 balance that was in my account.
3. The immediate withdrawal or refund of my deposited funds.
If there are any concerns regarding my account activity, I kindly request that you provide the relevant evidence or clarification so that the matter may be resolved promptly.
Should this matter remain unresolved, I may be compelled to escalate the issue to the relevant gambling regulatory authority in South Africa for further review.
I trust that this matter can be resolved quickly and professionally, and I look forward to your response.
Kind regards
[Thabang France Ramohapi ]
[***]
[***]
I am writing regarding the recent notice informing me that my Betway betting services have been terminated with immediate effect.
While I acknowledge receipt of the termination notice referencing clauses 7.12, 11.1, and 14.1 of the Betway Terms and Conditions, I wish to formally dispute this action in relation to the remaining balance on my account.
At the time my account was terminated, there was an amount of R1200 in my account. To the best of my knowledge, this amount consists of my legitimate deposited funds and I have not engaged in any prohibited or irregular activity on the platform.
I therefore respectfully request the following:
1. A clear explanation of the reason for the termination of my betting account.
2. Confirmation of the status of the R1200 balance that was in my account.
3. The immediate withdrawal or refund of my deposited funds.
If there are any concerns regarding my account activity, I kindly request that you provide the relevant evidence or clarification so that the matter may be resolved promptly.
Should this matter remain unresolved, I may be compelled to escalate the issue to the relevant gambling regulatory authority in South Africa for further review.
I trust that this matter can be resolved quickly and professionally, and I look forward to your response.
Kind regards
[Thabang France Ramohapi ]
[***]
[***]
Betway - South Africa's replyOfficial
12 Mar 2026, 09:37Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated with you privately on this platform, providing feedback regarding your query.
Regards,
Betway Team
Betway - South Africa's reply12 Mar 2026, 09:37
Official
Hi Parison,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have communicated with you privately on this platform, providing feedback regarding your query.
Regards,
Betway Team
MR
Mr R's updateReviewer Update
12 Mar 2026, 10:22I did refer to the email many times but my rights are reserved too as well I still insist to escalate this matter, because this money is not my winnings but it was money deposited by voucher….
I will not let this rest it will report to the relevant national gambling authority of South Africa
I will not let this rest it will report to the relevant national gambling authority of South Africa
MR
Mr R's update12 Mar 2026, 10:22
Reviewer Update
I did refer to the email many times but my rights are reserved too as well I still insist to escalate this matter, because this money is not my winnings but it was money deposited by voucher….
I will not let this rest it will report to the relevant national gambling authority of South Africa
I will not let this rest it will report to the relevant national gambling authority of South Africa