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Sam N
1 reviews | Active since Aug 2026
31 Aug 2026, 07:38
Betway voucher disappear
I bought a R38 voucher loaded it last night and it was reflecting on my betway account. This morning it's not reflecting and I did not place a bet with it? How is that possible betway I need my voucher.
Helpful (0)
Replies (5)0
Replies (5)
Betway - South Africa's replyOfficial
31 Aug 2026, 16:05Hi Sam, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply31 Aug 2026, 16:05
Official
Hi Sam, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
SN
Sam N's updateReviewer Update
31 Aug 2026, 20:32Hi I have been trying to communicate with you guys on emails your not helping I tried the live chat still it's not helping. May I please have my voucher. Call me on ***
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Sam N's update31 Aug 2026, 20:32
Reviewer Update
Hi I have been trying to communicate with you guys on emails your not helping I tried the live chat still it's not helping. May I please have my voucher. Call me on ***
Betway - South Africa's replyOfficial
01 Sept 2026, 16:14Hi Sam, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply01 Sept 2026, 16:14
Official
Hi Sam, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
SN
Sam N's updateReviewer Update
01 Sept 2026, 16:20Thank you betway for contacting me and the matter has been resolved, I really appreciate the effort though I was worried. Thank you
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Sam N's update01 Sept 2026, 16:20
Reviewer Update
Thank you betway for contacting me and the matter has been resolved, I really appreciate the effort though I was worried. Thank you
Betway - South Africa's replyOfficial
02 Sept 2026, 16:39Hi Sam, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply02 Sept 2026, 16:39
Official
Hi Sam, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team