ME
Mark E

1 reviews | Active since Feb 2026

17 Feb 2026, 12:02

Betway very bad

I have been a Betway player for a while now and I have a big problem I have money in my account I would like to withdraw but I cant everytime i want to withdraw it reverts back into betway acconunt...I called the number for betway support the number is not available try again later it says...you send email they dont reply...after 4 days I got thru all to find out my account has been suspended and they cant give me a reason or time for how long this will take...its been three weeks...I can still make bets on betway platform but cant withdraw my money this is very bad...I want to warm people about this betway when you are withdrawing your money they supend you account.

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Replies (8)
Betway - South Africa
Betway - South Africa's reply17 Feb 2026, 12:08
Official
Hi Mark, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply17 Feb 2026, 12:10
Official
Hi Mark,  
We have tried reaching out to you, sadly to no avail.  Kindly advise on a suitable time for us to contact you to discuss the matter further.  Your response will be greatly appreciated.   Regards,  Betway Team  
ME
Mark E's update17 Feb 2026, 12:42
Reviewer Update
I hope you send me an email soon let see how long that takes.
Betway - South Africa
Betway - South Africa's reply17 Feb 2026, 14:06
Official
Hi Mark,    Thank you for your review and for your patience in awaiting a follow-up from us.    We have communicated with you privately on this platform, providing feedback regarding your query.    Regards,  Betway Team  
ME
Mark E's update17 Feb 2026, 14:30
Reviewer Update
Hi betway resolved? Now i cant even long into my betway account you denying my access to my betway account what about the balance of my money.
Betway - South Africa
Betway - South Africa's reply17 Feb 2026, 15:14
Official
Hi Mark,    Thank you for your review and for your patience in awaiting a follow-up from us.    We have communicated with you privately on this platform, providing feedback regarding your query.    Regards,  Betway Team  
ME
Mark E's update17 Feb 2026, 15:32
Reviewer Update
Wow look at this reply from betway...they took my R3400 I did not do anything wrong just because I want to withdraw my money they closed my account...I will not leave this here...Betway is a big ****.

Hi Mark, We write to you respect of the above subject. This decision, including the retention of the account balance, is made in strict compliance with all applicable legislative and regulatory requirements, as well as Betway’s Terms and Conditions. Betway reserves all rights to suspend or terminate any betting account or related services under any other relevant provisions of the General Terms and Conditions or under applicable laws and regulations. You may review the full Terms and Conditions here: Betway South Africa Terms And Conditions Regards, Betway South Africa

Betway - South Africa
Betway - South Africa's reply18 Feb 2026, 08:11
Official
Hi Mark, 

We have communicated with you over a email feedback regarding your query.     You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions  This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter.   Regards,   Betway Team