CS
Chantelle S
1 reviews | Active since Apr 2025
17 Apr 2025, 08:32
Betway used to be good... no more wins
Betway used to be good. One never wins anymore. If you lucky enough to get a free spin its not giving you more then R10. Feels like it changed since the update of the system. Dissapointed to say the lease.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
17 Apr 2025, 08:42Hi Chantelle.
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply17 Apr 2025, 08:42
Official
Hi Chantelle.
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
23 Apr 2025, 13:15 Hi Chantelle,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway slot games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply23 Apr 2025, 13:15
Official
Hi Chantelle,
Thank you for taking the time to share your feedback and for your patience as we work to address your query.
We sorry to hear that you've been having a tough streak on Betway slot games.. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team