MP
Monde P
1 reviews | Active since Oct 2022
23 May 2024, 18:31
Betway - Terrible customer service
Honestly disappointed by Betway ,nearly two weeks since I logged a query for a voucher deposit I bought at Checkers, which wasn't transferred into my account as should be. Called and sent an email of the requested from my side and still I wait for feedback !!!
Cell *** Patrick Monde Jele
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
24 May 2024, 07:28 Hi Monde, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply24 May 2024, 07:28
Official
Hi Monde, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
MP
Monde P's updateReviewer Update
28 May 2024, 13:38Good day
My query was resolved, appreciate the phenomenal service from Betway.
My query was resolved, appreciate the phenomenal service from Betway.
MP
Monde P's update28 May 2024, 13:38
Reviewer Update
Good day
My query was resolved, appreciate the phenomenal service from Betway.
My query was resolved, appreciate the phenomenal service from Betway.
Betway - South Africa's replyOfficial
28 May 2024, 14:05Hi Monde, Thank you for your review. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply28 May 2024, 14:05
Official
Hi Monde, Thank you for your review. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team