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Nicholas L

1 reviews | Active since Aug 2022

20 Nov 2022, 19:43

BETWAY SYSTEM GLITCHES

I simply do not understand the operations at Betway. The system is exstremley glitchy once you start having a winning streak. This is in reference to the slots section of Betway. If you can't run a glitchy free system then don't do it. The last 2 weeks has been terrible. Disconnections whilst in game etc. THE FUNNY thing is the system errors only start once you have generated some winnings......

I am very dissapointed. When playing slots its all about random number generation but if your streak gets interupted by the system itself it start to create suspicion.

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Replies (4)
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Nicholas L's update20 Nov 2022, 19:50
Reviewer Update
Worst of all is....about 5 months ago whilst Betway had their promotion I won a fridge to the value of R20 000. It took them more than 5 months to deliver the prize and at last I was not given my fridge but a replacement value of R5000.

Seriously redicioulous.

So if BMW has a prize give away of a car to the value of R2000 000 and they cant deliver the vehicle anymore they give you R5000 as a replacement value?????

I have never heard if thus before....
Betway - South Africa
Betway - South Africa's reply21 Nov 2022, 08:33
Official
Hi Nicholas,

Thank you for your review and for your patience in awaiting a follow up from us. 

We kindly ask that you please allow us sometime to have a look at this query regarding your game play experience and to get updates on the mentioned prize. 

Once our team starts working on this review we will, make contact with you so as to keep you updated on the progress. 

Regards,Betway Team

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Nicholas L's update21 Nov 2022, 12:07
Reviewer Update
I would like to retract my above review and would like to change my opinion and comments made. I would like to thank my personal consultant AJ for the excellent service and assistance provided.
I have not received any reinbur*****t to make this comment or for changing my opinion. Betway has always rendered abive reproach service and I am thankfull. My comments were merely made as a sore loser....damn gambling is a tough addiction.
My appologies for the comments made and I will still support Betway in any form presented.
Regards
Happy customer
Betway - South Africa
Betway - South Africa's reply21 Nov 2022, 15:32
Official
Hi Nicholas

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team