1 reviews | Active since May 2016

26 Feb 2025, 20:33

Betway System Error - double charge

System Error,

Never try to play 20 single bets at one go cause you will be shocked. Betway automatically duplicates your Halftime / Fulltime bets if play 20 single bets at once. This means they will charge you double. This happened to me more than once.

Remember When you playing single bets you click the Button "Bet Now" once after that the button does not allow you to click again until it finishes generating betID for all the bets

When you report it they will respond like:

"The feedback from Traders regarding the duplicate bets. The were no duplicate bets actioned, the bets were placed successfully on your end and the duplicate bets will not be voided. No, all bets are final. Once you have confirmed your bet, you cannot cancel the bet. Please take this in consideration when you approve the bet. "

It's Better to use Sunbet

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply27 Feb 2025, 07:13
Official
Hi lavhe,  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team   
Betway - South Africa
Betway - South Africa's reply27 Feb 2025, 16:57
Official
Hi Lavhe, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.


Regards,
Betway Team    
's update28 Feb 2025, 06:45
Reviewer Update
Which inbox?