TL
Thabo L
1 reviews | Active since Sept 2011
17 Jun 2022, 19:18
Betway South Africa not allocating my funds
I have made a deposit on Betway app using Capitec by Betway pay. My deposit was never allocated to my account . U have spoken to multiple consultants and sent email of my bank statement and snapshot of my banking app but I am getting no help regarding. If Betway can’t allocate why don’t they return my money. I have spoken with my bank Capitec and was advised there is no proof of payment and should send through my bank statement as proof which I did but to no joy
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Betway - South Africa's replyOfficial
19 Jun 2022, 12:30Hi Thabo,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply19 Jun 2022, 12:30
Official
Hi Thabo,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team