BB
Bianka B

1 reviews | Active since Nov 2024

17 Nov 2024, 20:02

Betway should rather be called No-way

I am so disappointed in Betway. Always saying "something went wrong" and then they still take your money. Especially when playing tables. I understand that there is risk when it comes to gambling but this is horrible. Even when you play slots your small winnings aren't added to your balance. And then when you use the chat option to get answers or bring it under their attention all they say is that's its a network error on my side. I wish I could give you guys a -5star review.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply18 Nov 2024, 07:25
Official
Hi Bianka, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team

Betway - South Africa
Betway - South Africa's reply18 Nov 2024, 11:16
Official
Hi Bianka,   Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you privately on this platform providing feedback regarding your query.  Regards, Betway Team