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mpmohlokwane M

1 reviews | Active since Apr 2017

21 Sept 2018, 10:57

Betway service is the worst...

I deposited R100 using Visa and it was supposed to clear immediately. The date was Wed, 19 Sep 2018 12:48:07. I have spent my data bundles chatting to the staff and till today my money has not cleared. Ever since 19th Sep 2018 they have been saying I should wait two hours my money will clear on my betway account even now I am still waiting.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply15 Jul 2019, 15:52
Official
Hi Mohlokwane Pitso,
Thank you for your review and for your patience in awaiting a follow up from us. As we have recently created our Hello Peter profile, we are now able to respond.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Regards,Betway Team
Betway - South Africa
Betway - South Africa's reply29 Jul 2019, 11:27
Official
Hi Mohlokwane ,
We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent.
In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed.

Regards,Betway Team