Betway robbing us

Item: Betway - South Africa
Rating: 1
Author: Nqaba N

I have been playing the game and receiving wilds that doubles and I was not getting any free games. The free game that I received payed me R2, 25. My spin is over than R2.

When it's night time they are not paying at all. It is not the first time that I am encountering this problem of not receiving free spins when my wilds are within the paying lines.

Helpful (0)

Replies (2)

Nqaba N's updateReviewer Update

10 Mar 2026, 01:33

I went to their chat box, I waited for a consultant till I got tired. They need to employ people so that our issues are resolved in time.

Nqaba N's update10 Mar 2026, 01:33

Reviewer Update

I went to their chat box, I waited for a consultant till I got tired. They need to employ people so that our issues are resolved in time.

Betway - South Africa's replyOfficial

10 Mar 2026, 17:09

Hi Nqaba, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards, Betway Team

Betway - South Africa's reply10 Mar 2026, 17:09

Official