KD
Kervin D

1 reviews | Active since Sept 2021

19 Nov 2021, 10:53

Betway Poor service

Put r150 in yesterday sent proof of payment 10 times still nothing reflecting and no response from this company

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply19 Nov 2021, 11:30
Official
Hi Kervin, Thank you for your review and for your patience in awaiting a follow up from us.  A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team

KD
Kervin D's update19 Nov 2021, 12:03
Reviewer Update
*** nobody called me
Betway - South Africa
Betway - South Africa's reply19 Nov 2021, 12:39
Official
HI Kervin,

Lethena from the Betway Care Department here. 

Tried reaching out to you twice on the abovementioned number to no avail. I can confirm that your proof of deposit was received and escalated to our Banking team. 

As soon as the funds clear on our end, our team will definitely allot them in your account. 

We do suggest using one of the EFT Instant deposit methods available to you (Ozow/SiD) - both methods are hassle-free, easy to use and both services are paid for by us :)

Our team will advise the moment your deposit is credited.

Regards,
Betway Team