CM
Christopher M
1 reviews | Active since May 2019
19 Sept 2022, 19:02
Betway poor customer service
Poor customer service. They're supposed to give me a free bet (as promised) and have been asking them about it for long without result. Bad.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
20 Sept 2022, 09:00Hi Christopher,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply20 Sept 2022, 09:00
Official
Hi Christopher,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
21 Sept 2022, 11:31Hi Christopher,
We are very much appreciative of the time allowed to work your case.
Your bonus is now allotted to your Betway Account under the Free Bet tab. We should advise that the standard term is the once-off use of the bonus.
Apologies for the inconvenience and frustration caused.
Regards,
Betway Team
We are very much appreciative of the time allowed to work your case.
Your bonus is now allotted to your Betway Account under the Free Bet tab. We should advise that the standard term is the once-off use of the bonus.
Apologies for the inconvenience and frustration caused.
Regards,
Betway Team
Betway - South Africa's reply21 Sept 2022, 11:31
Official
Hi Christopher,
We are very much appreciative of the time allowed to work your case.
Your bonus is now allotted to your Betway Account under the Free Bet tab. We should advise that the standard term is the once-off use of the bonus.
Apologies for the inconvenience and frustration caused.
Regards,
Betway Team
We are very much appreciative of the time allowed to work your case.
Your bonus is now allotted to your Betway Account under the Free Bet tab. We should advise that the standard term is the once-off use of the bonus.
Apologies for the inconvenience and frustration caused.
Regards,
Betway Team