Betway platform doesn't prioritise its clients and they fail to do their job

This is a poor service platform honestly they do not prioritise their clients and they delay almost everything 😭💔they locked my account 7 days ago even now they did not unlock it I was asked to submit documents and I did 😭😭 they are all approved but they do not want to unlock my account 💔😭💯how are we supposed to trust such platform 💔😭I was told to reset my password and they know very well that I won't be able to change it since my account is locked yettt they are not doing anything about it when I try to live chat with them they do not even respond to me 💔😭