SH
Skhumbuzo H

1 reviews | Active since Feb 2013

19 Jun 2021, 15:30

Betway payout

Pathetic service when it comes to payment. I did an withdrawal from the 11-06-2021 until today nothing has been done .Betway keep on saying i must submit the fica documents of they have been submitted for more than 6 times. poor service and does not meet the TAT

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply19 Jun 2021, 19:13
Official
 Hi  Skhumbuzo, Thank you for your review and for your patience in awaiting a follow up from us.  A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 

SH
Skhumbuzo H's update21 Jun 2021, 08:08
Reviewer Update
Excellent service,
Thank you so much to Hellopeter and to Betway. i have received my money.
I just want to thank 2 outstanding service done by Patience and Shafton. These are the really Rockstars. They listen to the client and also go extra mile to assist. You are are Champs
Betway - South Africa
Betway - South Africa's reply23 Nov 2021, 11:07
Official
Hi Skhumbuzo,  Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. 
  At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 

Betway Team