GK
Ge K
1 reviews | Active since Apr 2026
25 Aug 2026, 12:15
Betway payment still pending 12 hours later
I have made 2 deposit using standard Bank insta money,
It's 12 hours later and still have not received anything ... The customer support sucks ...
I need urgency to this matter , a withdrawal to a standard Bank insta money does not take hours it takes minutes.
Seems like there's always something with Betway .
Every few months there's a different problem,
And I have written about it here on hello Peter
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
25 Aug 2026, 17:09Hi Ge,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply25 Aug 2026, 17:09
Official
Hi Ge,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
GK
Ge K's updateReviewer Update
25 Aug 2026, 17:17Hi,
With all due respect ,
Contacting the support team does not help , that I have seen in the past .
Contact me ASAP with the result and ETA of when this will be resolved.
I have used the same method of withdrawal with all my accounts before and payments were done immediately...
Last night I have made a withdrawal from another company as well and that I have received within an hour but with BETWAY I am waiting 17 hours now .
With all due respect ,
Contacting the support team does not help , that I have seen in the past .
Contact me ASAP with the result and ETA of when this will be resolved.
I have used the same method of withdrawal with all my accounts before and payments were done immediately...
Last night I have made a withdrawal from another company as well and that I have received within an hour but with BETWAY I am waiting 17 hours now .
GK
Ge K's update25 Aug 2026, 17:17
Reviewer Update
Hi,
With all due respect ,
Contacting the support team does not help , that I have seen in the past .
Contact me ASAP with the result and ETA of when this will be resolved.
I have used the same method of withdrawal with all my accounts before and payments were done immediately...
Last night I have made a withdrawal from another company as well and that I have received within an hour but with BETWAY I am waiting 17 hours now .
With all due respect ,
Contacting the support team does not help , that I have seen in the past .
Contact me ASAP with the result and ETA of when this will be resolved.
I have used the same method of withdrawal with all my accounts before and payments were done immediately...
Last night I have made a withdrawal from another company as well and that I have received within an hour but with BETWAY I am waiting 17 hours now .