MN
Mpumelelo N
1 reviews | Active since Jul 2022
08 Mar 2026, 09:51
Betway open bets disappearing
Last night I deposited R500 and R100 and placed bets and they disappeared. Few minutes ago, I deposited R200 and placed bets of R100 and R50 and they disappeared from my Open bets. Matches have not started they are only playing this afternoon. Date is 08/03/2026. I have been in the que to talk to live agents for a very long time, nothing happens. I want answers
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Betway - South Africa's replyOfficial
09 Mar 2026, 09:05Hi Mpumelelo, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply09 Mar 2026, 09:05
Official
Hi Mpumelelo, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team