1 reviews | Active since Mar 2017

10 Mar 2024, 20:45

Betway oayment not received

I am so disappointed with Betway. I won R3000 last year playing lucky numbers. I have been repeating the same numbers for a while and eventually my numbers won. While waiting for my payout I realized that my bet was removed. I lodged a complaint and received feedback that the matter was being looked into until today.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply11 Mar 2024, 07:35
Official
 Hi  Myriam, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
's update11 Mar 2024, 12:26
Reviewer Update
Good day.
Thanks for getting back to me. Unfortunately I can't access my transaction ID because since reporting the issue it gives me only approximately 3 seconds before the window closes meaning I can't go back to the previous year's bets.
My account totally glitches now, it does not allow me to access orevious bets. I tried to take screenshots but it clises too soon.What do I do now?