SK
Sechaba K

1 reviews | Active since Feb 2025

04 Mar 2025, 09:17

Betway not fulfilling promises.

It's been more than 24hrs since Betway responded to my second review which was taken down, like my first. They promised to call me back in connection with my locked account that has a whole R5000 that I'd deposited in it. I'm yet to hear from them. Seriously losing all faith in Betway South Africa. I've never been treated so badly before.

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Replies (3)
Betway - South Africa
Betway - South Africa's reply04 Mar 2025, 09:18
Official
 Hi  Sechaba, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team 
Betway - South Africa
Betway - South Africa's reply05 Mar 2025, 09:32
Official
Hi  Sechaba,
 Thank you for your review and for your patience. 

Kindly note that we have referred your account to the relevant department for an update. 

Once we have this information we will ensure to get back to you with this feedback. May we kindly ask that you confirm an alternative number that we can contact you on. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply05 Mar 2025, 10:34
Official
 Hi  Sechaba, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards, 
Betway Team