AN
Ashley N
1 reviews | Active since Jan 2026
31 Jan 2026, 08:55
Betway not contactable
I downloaded the Betway app, created an account, made a deposit. Since then everytime I try to log in the app says access denied check username or password. Reset it several times but still same problem. I have tried to contact Betway via live chat, via call centre and via email and no answer or responses. I have tried all possible contacts to Betway. It’s been more than a month.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
02 Feb 2026, 08:31Hi Ashley,
Thank you for bringing this to our attention.
It appears there may be an issue with the information registered on your account.
It appears there may be an issue with the information registered on your account.
One of our team members will follow up with you soon to assist further.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply02 Feb 2026, 08:31
Official
Hi Ashley,
Thank you for bringing this to our attention.
It appears there may be an issue with the information registered on your account.
It appears there may be an issue with the information registered on your account.
One of our team members will follow up with you soon to assist further.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's replyOfficial
02 Feb 2026, 16:16Hi Ashley,
Thank you so much for your review and for your patience while we worked on resolving your deposit issue.
We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner!
To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration.
You can view all available deposit methods and step-by-step instructions here: https://www.betway.co.za/how-to-deposit
While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us.
Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet!
Regards,
Betway Team
Thank you so much for your review and for your patience while we worked on resolving your deposit issue.
We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner!
To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration.
You can view all available deposit methods and step-by-step instructions here: https://www.betway.co.za/how-to-deposit
While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us.
Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet!
Regards,
Betway Team
Betway - South Africa's reply02 Feb 2026, 16:16
Official
Hi Ashley,
Thank you so much for your review and for your patience while we worked on resolving your deposit issue.
We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner!
To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration.
You can view all available deposit methods and step-by-step instructions here: https://www.betway.co.za/how-to-deposit
While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us.
Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet!
Regards,
Betway Team
Thank you so much for your review and for your patience while we worked on resolving your deposit issue.
We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner!
To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration.
You can view all available deposit methods and step-by-step instructions here: https://www.betway.co.za/how-to-deposit
While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us.
Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet!
Regards,
Betway Team