CG
Clive G
1 reviews | Active since May 2016
30 Jun 2024, 23:33
Betway live chat not helpful at all
Waiting in the chat que from yesterday for agent to assist.. not the first time this has happened. As big a s betway is it's sad to know that their agents are never available to assist clients with issues. 1 of the worst places to get assistance when needed. I made a deposit that is not reflecting and can't get assistance to sort it out.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
01 Jul 2024, 09:05Hi Clive, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply01 Jul 2024, 09:05
Official
Hi Clive, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
02 Jul 2024, 10:09Hi Clive,
Just a follow up on our discussion yesterday.
Kindly note that the deposit you made has failed.
In order for us to assist, kindly provide us with a bank statement reflecting this deposit.
Email address provided in previous response.
Once received, we will escalate it to your bank to release the funds.
We look forward to your response.
Regards,
Betway Team
Just a follow up on our discussion yesterday.
Kindly note that the deposit you made has failed.
In order for us to assist, kindly provide us with a bank statement reflecting this deposit.
Email address provided in previous response.
Once received, we will escalate it to your bank to release the funds.
We look forward to your response.
Regards,
Betway Team
Betway - South Africa's reply02 Jul 2024, 10:09
Official
Hi Clive,
Just a follow up on our discussion yesterday.
Kindly note that the deposit you made has failed.
In order for us to assist, kindly provide us with a bank statement reflecting this deposit.
Email address provided in previous response.
Once received, we will escalate it to your bank to release the funds.
We look forward to your response.
Regards,
Betway Team
Just a follow up on our discussion yesterday.
Kindly note that the deposit you made has failed.
In order for us to assist, kindly provide us with a bank statement reflecting this deposit.
Email address provided in previous response.
Once received, we will escalate it to your bank to release the funds.
We look forward to your response.
Regards,
Betway Team