MR
Musa R
1 reviews | Active since Jun 2020
06 Jul 2024, 03:33
Betway is not fair!!!
I placed a bet on a cricket game, which got abandoned due to rain. Only 17 overs were bowled. My bet resulted in a loss, which doesn't make sense. 18 ***** had to be bowled in the first innings to reach a target. My bet only needed 10 runs out of 18 *****. Then rain started.
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Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
08 Jul 2024, 07:27Hi Musa Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply08 Jul 2024, 07:27
Official
Hi Musa Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Jul 2024, 11:40Hi Musa
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, kindly provide us with the Betslip ID in question.
Once we receive the necessary information, our team will thoroughly review and address the issue.
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, kindly provide us with the Betslip ID in question.
Once we receive the necessary information, our team will thoroughly review and address the issue.
Regards,
Betway Team
Betway - South Africa's reply08 Jul 2024, 11:40
Official
Hi Musa
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, kindly provide us with the Betslip ID in question.
Once we receive the necessary information, our team will thoroughly review and address the issue.
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
As discussed, kindly provide us with the Betslip ID in question.
Once we receive the necessary information, our team will thoroughly review and address the issue.
Regards,
Betway Team
MR
Musa R's updateReviewer Update
08 Jul 2024, 13:21Betslip ID: ***
Betslip ID: ***
If you are not going to refund me, please kindly close my betway account.
Regards
Betslip ID: ***
If you are not going to refund me, please kindly close my betway account.
Regards
MR
Musa R's update08 Jul 2024, 13:21
Reviewer Update
Betslip ID: ***
Betslip ID: ***
If you are not going to refund me, please kindly close my betway account.
Regards
Betslip ID: ***
If you are not going to refund me, please kindly close my betway account.
Regards
Betway - South Africa's replyOfficial
08 Jul 2024, 13:41 Hi Musa Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply08 Jul 2024, 13:41
Official
Hi Musa Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team