S
Sphamandla

1 reviews | Active since Sept 2025

26 Sept 2025, 09:35

Betway i never recei...

Betway i never receive a pop up Notification of withdrawal but my last withdrawal they said it go straight to Notification and I when I deposit it's said voucher it's already redeemed that is a bed news I ever received

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Replies (2)
Betway - South Africa
Betway - South Africa's reply26 Sept 2025, 10:02
Official
 Hi Sphamandla, Thank you for your review. We appreciate the time you took to raise this matter.   May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.   And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards,  Betway Team  
Betway - South Africa
Betway - South Africa's reply01 Oct 2025, 09:58
Official
Hi Sphamandla,  Thank you for your patience while we reviewed your account.  We’re pleased to inform you that your account has now been successfully unlocked, and the review process has been concluded. You may resume using our platform as normal.  To help avoid similar issues in the future, we kindly recommend fami****izing yourself with our Terms and Conditions, which outline important guidelines around account usage, security, and fair play. You can view them here: https://www.betway.co.za/terms-and-conditions  Should you have any questions or need further assistance, our Customer Support team is always available to help via https://www.betway.co.za/contactpage.  Thank you for choosing Betway, and we look forward to continuing to serve you.  Regards, Betway Team