DM
Dwayne M
1 reviews | Active since Nov 2022
03 Nov 2022, 08:30
BEtway holding my winnings for no reason
I requested for a withdrawal 2days ago but until now no money i recieved in my account .i have tried severals times to send account confirmation letter but no luck .My R700 its going in the drain just like that.tried live chat and they only gave me an email and i did email many times .please let me know for the last time if um losing my money its fine so i can switch to hollywood or betway ..bcz the service here its bad
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Replies (4)DM
Dwayne M's updateReviewer Update
03 Nov 2022, 08:32we bet so we can make extra money but if you taking more than 2 days to withdraw now u are robbing people ,why you holding my money
DM
Dwayne M's update03 Nov 2022, 08:32
Reviewer Update
we bet so we can make extra money but if you taking more than 2 days to withdraw now u are robbing people ,why you holding my money
Betway - South Africa's replyOfficial
03 Nov 2022, 09:12Hi Dwayne,
Thank you for your review and for your patience in awaiting a follow up from us.
Please accept our apologies for the delay experienced and for any inconvenience this might have caused.
We have picked up the provided confirmation letter and we are had this looked into, please note that this has been approved.
This requested withdrawal will be paid out today, once it has been paid we will confirm this with you as well.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Please accept our apologies for the delay experienced and for any inconvenience this might have caused.
We have picked up the provided confirmation letter and we are had this looked into, please note that this has been approved.
This requested withdrawal will be paid out today, once it has been paid we will confirm this with you as well.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply03 Nov 2022, 09:12
Official
Hi Dwayne,
Thank you for your review and for your patience in awaiting a follow up from us.
Please accept our apologies for the delay experienced and for any inconvenience this might have caused.
We have picked up the provided confirmation letter and we are had this looked into, please note that this has been approved.
This requested withdrawal will be paid out today, once it has been paid we will confirm this with you as well.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Please accept our apologies for the delay experienced and for any inconvenience this might have caused.
We have picked up the provided confirmation letter and we are had this looked into, please note that this has been approved.
This requested withdrawal will be paid out today, once it has been paid we will confirm this with you as well.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
DM
Dwayne M's updateReviewer Update
03 Nov 2022, 10:26seems like wenever i will have a problem i will just take it here bcz emails u dnt respond and even to get support help telephonical or live chat its difficult...imagine the pain of being broke yet you have money being hold and you cant even place bets...this time around um so disappointed by you guys
DM
Dwayne M's update03 Nov 2022, 10:26
Reviewer Update
seems like wenever i will have a problem i will just take it here bcz emails u dnt respond and even to get support help telephonical or live chat its difficult...imagine the pain of being broke yet you have money being hold and you cant even place bets...this time around um so disappointed by you guys
Betway - South Africa's replyOfficial
03 Nov 2022, 10:35Hi Dwayne,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply03 Nov 2022, 10:35
Official
Hi Dwayne,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team