Betway hasnt paid my voucher

Item: Betway - South Africa
Rating: 1
Author: nduja N

Betway hasnt paid my R13 voucher which their website did the mistake all i hear is excuses after and after...Betway can do better

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

02 Oct 2020, 12:11

Hi Ndumiso,

Thank you for your review and for your patience in awaiting a follow up from us.

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply02 Oct 2020, 12:11

Official

Hi Ndumiso,

Thank you for your review and for your patience in awaiting a follow up from us.

A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

05 Oct 2020, 08:43

Hi Ndumiso,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.

Regards,

Betway Team

Betway - South Africa's reply05 Oct 2020, 08:43

Official

Hi Ndumiso,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Regards,

Betway Team