GD
Godfrey D
1 reviews | Active since Feb 2026
05 Feb 2026, 14:39
Betway hacking
My account was hacked and I couldn't receive the payment
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Replies (2)GD
Godfrey D's updateReviewer Update
05 Feb 2026, 15:01I placed a bet yesterday and I won, then in the morning I received an sms from standard bank with the voucher pin but when I got to the atm the money was deducted, when I entered the voucher then press enter it said the voucher has been redeemed without putting the pin and when I called the betway office they told me my account was compromised, I'm so hurt cause I was at work when placed this bet and I seeing my winning ticket, I just logged out but in the morning after receiving the standard bank voucher plus pin the money was already been withdrawn they even bought R100 1 voucher.. I needed this money but same greedy people stole it, even betway customer service couldn't help me
GD
Godfrey D's update05 Feb 2026, 15:01
Reviewer Update
I placed a bet yesterday and I won, then in the morning I received an sms from standard bank with the voucher pin but when I got to the atm the money was deducted, when I entered the voucher then press enter it said the voucher has been redeemed without putting the pin and when I called the betway office they told me my account was compromised, I'm so hurt cause I was at work when placed this bet and I seeing my winning ticket, I just logged out but in the morning after receiving the standard bank voucher plus pin the money was already been withdrawn they even bought R100 1 voucher.. I needed this money but same greedy people stole it, even betway customer service couldn't help me
Betway - South Africa's replyOfficial
05 Feb 2026, 17:05Hi Godfrey,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Betway - South Africa's reply05 Feb 2026, 17:05
Official
Hi Godfrey,
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us
Regards,
Betway Team