TS
Thabo S
1 reviews | Active since Apr 2026
14 Apr 2026, 23:19
Betway
My betway account is under review for so long it's being 4 months trying to make an withdrawal but it keep on reversing back and those agents that work for betway are so useless I don't know why because I keep on calling them and they tell me to wait for 24/48 hours to be resolved with the problem I'm facing right now who can I talk to when I can't get help from an agent that get paid to assist us but nah they don't
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Replies (2)TS
Thabo S's updateReviewer Update
14 Apr 2026, 23:24I've already used R400 on airtime but still I don't get what I want from betway agent each and every after 48 hours I call because I can't get help from them
TS
Thabo S's update14 Apr 2026, 23:24
Reviewer Update
I've already used R400 on airtime but still I don't get what I want from betway agent each and every after 48 hours I call because I can't get help from them
Betway - South Africa's replyOfficial
15 Apr 2026, 10:36Hi Thabo,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced while attempting to withdraw funds from your Betway account.
We confirm that your account has been escalated to the relevant department for urgent review and assistance. Please be assured that once feedback or an outcome has been received, we will communicate the update to you today.
Regards,
The Betway Team
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced while attempting to withdraw funds from your Betway account.
We confirm that your account has been escalated to the relevant department for urgent review and assistance. Please be assured that once feedback or an outcome has been received, we will communicate the update to you today.
Regards,
The Betway Team
Betway - South Africa's reply15 Apr 2026, 10:36
Official
Hi Thabo,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced while attempting to withdraw funds from your Betway account.
We confirm that your account has been escalated to the relevant department for urgent review and assistance. Please be assured that once feedback or an outcome has been received, we will communicate the update to you today.
Regards,
The Betway Team
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced while attempting to withdraw funds from your Betway account.
We confirm that your account has been escalated to the relevant department for urgent review and assistance. Please be assured that once feedback or an outcome has been received, we will communicate the update to you today.
Regards,
The Betway Team